Retired ·
Thanks for
the runs.
RunsByIP has retired. New bookings and payments are closed.
Thank you to everyone who showed up and played. If you need help with a past payment, a refund request or your existing account, contact us below.
Existing accounts & records
Existing account access and payment records are retained. The privacy policy and the refund policy below remain available. Contact support for account, receipt or deletion requests.
Refund Policy
All refunds are the session price minus the processing fee, which is not recoverable.
- • Can't make it? No worries — you get the session price minus the processing fee back.
- • Session cancelled by us? You still get the session price minus the processing fee back.
- • Refund requests must be made before the session starts.
To request a refund, reach out on Instagram or email runsbyip@firstunit.io.